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Xgram Terms of Use

These Terms of Use outline the relationship between you and Xgram in relation to your access and use of the Xgram exchange platform and related services. By accessing or using any part of our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including any policies referenced herein (such as our KYC/AML Policy.

If you do not agree with any part of these Terms, you must immediately cease using our Services.

1. General Use of the Services

Xgram provides a non-custodial, instant crypto-to-crypto exchange service that allows users to swap digital assets directly, without registration. We do not offer fiat currency services. All swaps are final and non-reversible unless otherwise provided by these Terms.

You are solely responsible for any activity and data associated with your wallet, including keeping access credentials secure and ensuring your device and internet connection are safe.

2. Eligibility

To use Xgram’s Services, you must:

• Be at least 18 years old;
• Have full legal capacity to enter into a binding agreement;
• Not be located, established, or a resident of a Restricted Jurisdiction (see Section 6).

By using our Services, you represent and warrant that all eligibility requirements are met.

3. No Financial Advice

Xgram is a technology provider only. We do not provide investment advice, tax guidance, or legal recommendations. Any information or pricing displayed on our platform is for informational purposes only and should not be interpreted as a solicitation or recommendation

4. Risk Disclosure

By using Xgram, you acknowledge the high risk associated with digital asset transactions, including but not limited to:

• Market volatility,
• Regulatory uncertainty,
• Technological failure or hacking.

You understand that all crypto transactions are irreversible and that Xgram is not liable for any losses, delays, or inaccuracies caused by blockchain congestion, incorrect wallet addresses, or third-party services.

5. Prohibited Activities

You agree not to use the Services for:

• Money laundering, terrorist financing, or any other illegal activity;
• Transactions involving stolen funds;
• Circumventing or breaching any system or network security measures;
• Using high-risk or mixer-related services in violation of AML standards.

We reserve the right to block or reject any transaction if it is flagged by our automated AML risk system.

6. Restricted Jurisdictions

You are not permitted to access or use the Services if you are located in, a resident or citizen of, or otherwise subject to the laws of the following jurisdictions:

Afghanistan, American Samoa, U.S. Virgin Islands, Guam, Iran, Yemen, Canada, the Kingdom of the Netherlands, Cuba, Libya, Pakistan, the State of Palestine, Puerto Rico, Somalia, North Korea, Northern Mariana Islands, the United States, Syria, the Russian Federation, the Republic of Belarus, the Republic of Sudan, Transnistria, Abkhazia, South Ossetia, the Turkish Republic of Northern Cyprus, Western Sahara, the Federal Republic of Ambazonia, Kosovo, Crimea, and temporarily occupied territories of Ukraine, as well as any other jurisdiction subject to sanctions imposed by the United Nations Security Council.

By using our Services, you confirm that you are not a citizen, resident, or subject to the laws of any restricted jurisdiction.

7. KYC/AML Policy

Xgram maintains an anonymous-first approach. However, in rare cases involving compliance with legal obligations or flagged high-risk transactions, we reserve the right to request KYC documentation.

For full details, please refer to our KYC/AML Policy

8. Refund Policy

Due to the irreversible nature of blockchain transactions, all completed swaps are final and non-refundable unless:

• The user has sent incorrect or unsupported assets;
• There was a technical error on our side.

In such cases, we may, at our discretion, initiate a refund minus network and processing fees.

9. Limitation of Liability

To the fullest extent permitted by law, Xgram shall not be held liable for any damages, losses, or claims arising from:

• The use or inability to use our Services;
• Delays or failures caused by third-party providers, including blockchains;
• Unauthorized access to your wallet or data.

All Services are provided "as-is" and without warranties of any kind.

10. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and continued use of the Services after such changes constitutes acceptance of the revised Terms.

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If you have any questions about these Terms, please reach out to [email protected] t.me/xgram_team