- Choose the coin, network, and rate typeSelect the coin you want to send and the one you want to receive. Then choose the rate type — fixed for a guaranteed amount or floating for the best available rate. After that, click Start Exchange.
- Enter the detailsProvide the address where we should send your coins after the exchange, as well as your email to receive status updates. Click Next.
- Send the coins to the generated addressA unique address is created for every exchange. Simply send your coins from your wallet to the address provided — as a regular transaction.
- Xgram processes the exchange automatically
Once the funds are received, the system automatically starts the exchange process. Everything runs on its own and doesn’t require any action from you.
You can track the status in real time or start a new exchange right away.
- Receive the coins in your walletAfter the exchange is completed, the funds are automatically sent to the address you provided. You can view all details of the operation or create a new exchange.
FAQ
Everything you need to know
How does Xgram work?
Xgram is a non-custodial cross-chain crypto exchange. You choose the coins, enter the receiving address, send the deposit, and receive the exchanged funds directly to your wallet.
Do I need an account to use Xgram?
No. You can use Xgram without registration or creating an account.
Where can I get my cryptocurrency wallet address?
Copy the receiving address from any crypto wallet app or exchange you use.
How long does an exchange take?
Timing depends on blockchain confirmations. Usually around 15 minutes, but it may take longer during periods of high network activity.
What’s the difference between fixed and floating rates?
Fixed rate — the amount you’ll receive is locked for a limited time.
Floating rate — you receive the best available market rate at the moment the exchange is executed.
Can I buy crypto with fiat on Xgram?
No. Xgram supports only crypto-to-crypto exchanges.
What fees does Xgram charge?
Fees are already included in the exchange rate. You see the final amount before confirming the exchange — no hidden fees.
Is Xgram non-custodial?
Yes. We do not store your funds — the crypto goes directly from your wallet to the destination wallet.
What should I do if my exchange is delayed?
Delays can occur due to network congestion. You can track your exchange status or contact our support team through the website widget or Telegram.
What happens if I send a different amount than specified?
The exchange will be automatically recalculated based on the actual amount received.
Can I cancel an exchange after sending the deposit?
No. Blockchain transactions are irreversible once sent.
Is Xgram safe to use?
Yes. We use secure infrastructure, a non-custodial architecture, and automated checks to ensure smooth and safe exchanges.