Imagine this: you’re about to move $50,000 from BTC to XMR. The stakes are high - one mistake in deposit address or stuck exchange process leave you in full stress.
Most swap platforms leave you alone with “standard support” and a prayer in those moments.
At Xgram we decided that’s no longer acceptable.
That’s why we just launched Personal Manager Support - a dedicated human expert who automatically joins every swap of $10,000 or more and takes full control of the process alongside you.
What Personal Manager Actually Is (and Why You’re Going to Love It)
This isn’t a chatbot or a “priority ticket” that gets answered eventually. It’s a real expert who:
- Replies in chat in under 60 seconds on average
- Double-checks your wallet address and network with you before anything moves
- Actively monitors the entire transaction in real time
- Stays with you even after completion - if anything feels off, we fix it instantly
Think of it as your personal co-pilot for every high-stakes flight.
Why We Built This Right Now
The market has matured. The average ticket size for high-volume traders and investors has long passed five figures. Yet most swap infrastructure is still stuck in 2021 mode: automation for the sake of automation, support for the sake of having a support page.
The result? Endless horror stories on Twitter about lost $20k–$100k because no one was there to catch a simple human mistake.
We got tired of reading those stories from our own users - so we fixed the problem once and for all.
Ready to Feel the Difference?
Head over to and start any swap ≥ $10,000 - your Personal Manager is already waiting, just click “Contact on Telegram” to start the conversation with your Personal Exchange Manager.
